Automation for wineries in the Rheingau
Tasting enquiries, orders and invoices — in season everything arrives at once.
Does this sound familiar?
Eleven months of the year are quiet, then the season arrives — and with it tasting enquiries, group bookings, orders and invoices all at the same time. Whoever is on the phone isn’t in the vineyard. And the enquiry that sits for three days books somewhere else.
- Tasting enquiries arrive by phone, email and form and are noted on scraps of paper
- The quote for every group enquiry is put together from scratch
- Bookings are in the calendar, in someone’s head and sometimes twice
- Orders from the farm shop and the online shop run separately
- In peak season enquiries get stuck because nobody is at the desk
What we actually do
Capture tasting enquiries in a structured way
Group size, preferred date, occasion and preferred wines are captured directly with the enquiry — instead of in three follow-up calls.
Prepare quote and confirmation automatically
A draft quote is created from the enquiry data and your package prices. You approve it, then the confirmation with a deposit link goes out.
All bookings in one place
Tastings, events and farm shop appointments run into one calendar that rules out double bookings.
Stay visible without thinking about it
Opening hours, tasting dates and range are on the website in machine-readable form — so Google and AI assistants can answer when someone asks about a wine tasting at the weekend.
Starting point
Website from €690 · Visibility foundation from €990
Enquiry for a group tasting
This is how the process runs today — and this chain is exactly where automation comes in.
- Enquiry by email or form
- Extract group size, date and preferred wines
- Check availability in the calendar
- Create quote with package price
- Approval by the winery
- Send confirmation and deposit link
- Reminder three days before
Systems typically used here
This is the existing landscape an automation connects to. Listed is what is widespread in this industry — it says nothing about which system you use.
- Vinoshop, WeinBase or Shopware for sales
- Point-of-sale systems with TSE
- Booking and ticketing tools for tastings
- Inventory management with batch and vintage tracking
- Lexoffice or DATEV for accounting
What matters most here
Season, vintage and cash register rules
The business has eleven months of lead time and four weeks of peak operation — automation has to absorb the peak, not the average. Cash register data is subject to Germany’s TSE requirement and must not pass through intermediate steps that break the receipt chain.
Frequently asked questions
We already have a website. Does it have to go?
Usually not. The visibility check shows what is missing. Often it is details that just need adding — then it is a matter of days, not weeks.
Does this help at all in winter?
Especially then. Whoever plans the season in February searches online. By the time you want to be found in peak season, the foundation has to be in place — visibility doesn’t happen overnight, it builds over months.
We have nobody who looks after technology.
That is the norm. We set everything up and hand it over so that you only maintain dates and texts — or we take over maintenance entirely.
Shall we look at your business?
The visibility check shows where you stand in a few seconds. Free, no sign-up.
Check your websiteWorking in Wiesbaden, Mainz, Frankfurt am Main, Rheingau-Taunus-Kreis.
Other industries