AI Operations Support
Your automations keep running with support: someone notices when a process stalls and follows up when an interface changes.
What you get for the price
The scope is described deliberately precisely. That way you can see before enquiring what is included and where an extension begins.
- Hosting of the automation layer
- Monitoring that reports when a process stalls
- Fixing errors during operation
- Adjustments when an interface or access changes
- Optimising prompts and process logic
- A contact person for questions from your team
Who this package is for
After implementation, we can take over the operation and further development of your automations.
- Businesses whose processes run automatically and should keep running
- Companies without their own IT department
- Teams for whom a stalled process quickly becomes expensive
How it works
Review what exists
We go through which processes are running, what they depend on and where they typically break.
Take over operation
Hosting and monitoring are set up and access is limited to what is necessary.
Ongoing support
Errors are fixed, interfaces updated and processes improved — billed monthly, cancellable monthly.
Deliberately not included
These boundaries prevent unexpected extra costs and make the package price easy to follow.
- New automations are separate projects, not maintenance.
- We support what we have built — automations by others only after a review.
- Costs for models, licences and third-party services are listed separately.
- A guaranteed round-the-clock response time is not part of the scope.
Useful extensions
Only if it suits your project – extensions are clearly stated before any work starts.
- Further processes as separate sprints
- Extending existing processes with additional steps
- Training and usage rules for AI in your team
Frequently asked questions
How do you notice that something is not working?
Through monitoring. Every case is logged; if a process stalls, the system reports it to us — not to your customer.
Are we tied to a minimum term?
No. Support is cancellable monthly; there is no annual contract.
Can you also support automations someone else has built?
Often yes, after a review. Whether it makes sense depends on how the process is built and documented — with undocumented setups, rebuilding is sometimes the cheaper route.
What does the monthly amount depend on?
On the number and criticality of the processes supported. The starting price covers a manageable set; anything beyond that is stated before we start, not afterwards.
Does this package fit your project?
Send a short enquiry. The package is already selected, so we can talk about the right scope straight away.
Enquire about AI Operations SupportNothing automated yet?
Then the process analysis comes first: which process is worth it and what automating it requires.
See the Automation Audit